Terms of Service — HomesRunner

1. Acceptance of Terms

By accessing or using HomesRunner ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. HomesRunner is operated from Minnesota, United States.

2. The Platform

HomesRunner is a two-sided marketplace that connects homeowners ("Homeowners") with independent local service contractors ("Contractors"). HomesRunner is not a contractor, does not perform services, and is not a party to any agreement between Homeowners and Contractors.

3. Accounts

You must be at least 18 years old to use the Platform. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4. Platform Fee

HomesRunner charges a 12% platform fee on confirmed jobs booked through the Platform. Fees are processed via Stripe. You authorize HomesRunner and Stripe to charge your payment method for applicable amounts.

5. SMS Communications

The Platform uses Twilio to send transactional and reminder SMS messages. By providing your phone number and opting in, you consent to receive these messages. Standard message and data rates may apply. Reply STOP to unsubscribe.

6. User Conduct

You agree not to misuse the Platform, including by posting false information, harassing other users, attempting to circumvent the Platform fee, or using the Platform for unlawful purposes.

7. Disclaimers

The Platform is provided "as is" without warranties of any kind. HomesRunner does not guarantee the quality, safety, or legality of services provided by Contractors.

8. Limitation of Liability

To the fullest extent permitted by law, HomesRunner is not liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

9. Dispute Resolution

Disputes will be resolved by binding arbitration administered by JAMS in Minneapolis, Minnesota, with a class-action waiver. You may opt out of arbitration within 30 days of account creation by emailing legal@homesrunner.app.

10. Governing Law

These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles.

11. Contact

Questions? Email support@homesrunner.app.